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Cell-phone providers lower prices on basic service with an eye on future revenue from data plans (The Columbus Dispatch)
If you own a cell phone, you've probably received a pitch: new low prices for unlimited calling. If you signed up, you might have missed the fine print - and the reason service providers such as AT&T and Verizon are willing to offer such deep discounts.

Stalking the stalkers (The Intelligencer)
A seminar for Bucks County law enforcement discussed tactics for dealing with complex investigations.

Unhappy customers: Complaints to BBB up 10 percent (AP via Yahoo! News)
Complaints to the Better Business Bureau were up nearly 10 percent last year, with the banking industry seeing the biggest jump in unhappy customers.

BBB notes 10 percent increase in complaints (The Columbus Dispatch)
NEW YORK -- Complaints to the Better Business Bureau were up nearly 10 percent last year, with the banking industry experiencing the biggest jump in unhappy customers.

Unhappy Customers: Complaints to BBB up 10 Percent (ABC News)
More unhappy customers file complaints with Better Business Bureau; banks see 42 percent spike Better Business Bureau - Business - Consumer Information - Home - Advocacy and Protection

Unhappy customers: Complaints to BBB up 10 percent (San Francisco Chronicle)
Complaints to the Better Business Bureau were up nearly 10 percent last year, with the banking industry seeing the biggest jump in unhappy customers. Complaints about banks spiked 42 percent to 29,920 in 2009, according to the annual report released Monday by... Better Business Bureau - Business - Bank - Financial Services - Banking Services

911 Call Takers Inundated With Unnecessary Calls (KFOX 14 El Paso)
KFOX received an anonymous letter outlining some issues at the 911 center that could possible leave the public's safety at risk.

Complaints about banks fuel rise in calls to BBB (Tulsa World)
Complaints to the Better Business Bureau were up nearly 10 percent last year, with the biggest jump in unhappy customers seen in the banking industry.

Chat room warning (KVII 7 Amarillo)
An inappropriate chat room prompted the Texas Attorney General, Greg Abbott to issue a strong warning to parents and all online chatters. It stems from an investigation by his Cyber Crimes Unit, targeting Chatroulette.com.

More unhappy customers file complaints with Better Business Bureau; banks see 42 percent spike (MalaysiaNews.net)
NEW YORK - Complaints to the Better Business Bureau were up nearly 10 percent last year, with the banking industry seeing the biggest jump in unhappy customers. Complaints about banks spiked 42 perc...